Privacy Policy

FloridaContractorCheck.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights as a user. This policy applies to all visitors, homeowners, and contractors who use our Platform.

The short version: We collect information to help connect homeowners with contractors. We do not sell your personal data to third parties. Period.

1. What Information We Collect

Information You Provide

When you use our Platform — as a homeowner or a contractor — you may provide:

• Contact information: name, email address, phone number, ZIP code
• Project details: description of work needed, property type, budget range, timeline
• Account information: email and password for contractor accounts
• Payment information: processed securely by Stripe — we do not store card numbers
• Reviews and content: ratings, written reviews, or other content you submit

Automatically Collected Information

When you visit our Platform, we may automatically collect:

• IP address and general location (city/region)
• Browser type, device type, and operating system
• Pages visited, search queries made, and time spent on the Platform
• Referring URLs and click paths

Contractor License Data

Contractor license information displayed on the Platform is sourced from the Florida Department of Business and Professional Regulation (DBPR) public records. This data is publicly available and is not considered private personal information under most applicable laws.

2. How We Use Your Information

We use the information we collect to:

• Connect homeowners with licensed contractors based on location, trade, and project needs
• Deliver quote requests and project leads to relevant contractors
• Create and manage contractor accounts and subscriptions
• Process payments for premium subscriptions via Stripe
• Send transactional emails (quote confirmations, account updates, subscription receipts)
• Improve the Platform's search, matching, and user experience
• Monitor and analyze usage patterns via analytics tools
• Prevent fraud, enforce our Terms of Service, and comply with legal obligations

We do not use your information for automated decision-making that produces significant legal effects without human oversight.

3. How We Share Your Information

With Contractors (Lead Sharing)

When you submit a quote request, we share your contact information and project details with one or more contractors who match your location and trade needs. By submitting a request, you consent to this sharing. You understand that you may be contacted by multiple contractors.

With Service Providers

We work with trusted third-party providers who help us operate the Platform:

• Stripe — payment processing for contractor subscriptions
• Supabase — database and backend infrastructure
• Vercel — website hosting and deployment
• Google Analytics — usage analytics (if enabled)

These providers are contractually obligated to use your information only as directed by us and in accordance with applicable law.

Legal Compliance

We may disclose information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of our users or the public.

Business Transfers

If FloridaContractorCheck.com is acquired, merged, or its assets are transferred, your information may be part of that transaction. We'll notify you via email or prominent notice on the Platform if such a change occurs.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Session cookies: Keep you logged in during your visit
• Preference cookies: Remember your settings and preferences
• Analytics cookies: Understand how visitors use the Platform (via Google Analytics and/or Vercel Analytics)

You can control cookies through your browser settings. Disabling certain cookies may affect Platform functionality. We do not use cookies for third-party advertising or cross-site tracking.

5. How Long We Keep Your Data

• Lead/quote request data: Retained for up to 2 years to facilitate follow-up and resolve disputes, then deleted or anonymized.
• Contractor accounts: Retained until you request deletion or your account is terminated.
• Analytics data: Retained per the retention settings of the analytics provider (typically 14–26 months for Google Analytics).
• Payment records: Retained as required by law and Stripe's data policies (typically 7 years for tax and accounting purposes).

6. Security

We use industry-standard security measures including HTTPS encryption, secure database access controls, and password hashing to protect your information. However, no system is 100% secure. We cannot guarantee absolute security and encourage you to use a strong, unique password for your account.

7. Your Privacy Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing emails at any time using the link in any email we send

To exercise any of these rights, email us at info@floridacontractorcheck.com. We'll respond within 30 days.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and share, the right to delete your personal information, and the right to opt out of the "sale" of your personal information. We do not sell personal information, so the right to opt out is not applicable — but you may still exercise your access and deletion rights by contacting us.

Florida Residents

Florida residents may have additional rights under the Florida Digital Bill of Rights (FDBR) with respect to the collection and processing of personal data. You may contact us to exercise your rights to access, correct, or delete your personal data, or to appeal a decision we make regarding your request.

8. Children's Privacy

FloridaContractorCheck.com is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us at info@floridacontractorcheck.com.

9. Third-Party Links

Our Platform may contain links to third-party websites, including myfloridalicense.com and contractor websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing them with any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we'll update the "Last updated" date at the top of this page. For significant changes, we may notify registered users by email. We encourage you to review this page periodically. Continued use of the Platform after changes are posted constitutes your acceptance.

11. Contact Us

Privacy questions, requests, or concerns? Contact us: